Why Didn't I Get My Tracking Number?
Thank you so much for choosing to shop with Ozdingo and have no worries, we dispatch all orders within 1 business day to ensure your items arrive as quickly as possible.
If you received your shipping confirmation email and there was no tracking number please don't panic, your order has been shipped and will be in transit with Australia Post in one of their envelopes.
Standard shipping usually takes 5-8 business days to arrive. If you don't receive your order in this time please contact us here
and we will sort it out for you.
Where Is My Item?
Thank you again for choosing to shop with Ozdingo. We take pride in our fast order processing and dispatch all orders within 1 business day to ensure your items arrive as quickly as possible. Of course sometimes delays are out of our control and we ...
If you haven't received all your items in your order please have no worries we will sort it out for you. Sometimes larger orders do need to be shipped separately which means you may receive multiple parcels on separate dates. If this is the case we ...
Refund and Return Policy
We provide 30 days money back guarantee for our products (please note some exclusions apply). To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note ...
I Need A Certificate Of Authenticity For My Order
Thank you so much for your purchase. We are more than happy to provide certification for our products. Please open a ticket here with your order number and the batch number along with the information you are requiring and we send this through to you ...
I Need a Material Safety Data Sheet (MSDS) For My Order
Thank you so much for your purchase. We are more than happy to provide certification for our products. Please open a ticket here with your order number and the information you are requiring and we can then send this through to you as soon as ...