Why Didn't I Get My Tracking Number?

Why Didn't I Get My Tracking Number?

Thank you so much for choosing to shop with Ozdingo and have no worries, we dispatch all orders within 1 business day to ensure your items arrive as quickly as possible.

If you received your shipping confirmation email and there was no tracking number please don't panic, your order has been shipped and will be in transit with Australia Post in one of their envelopes.

Standard shipping usually takes 5-8 business days to arrive. If you don't receive your order in this time please contact us here and we will sort it out for you. 
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