Faulty or Damaged Item

Faulty or Damaged Item

We are truly so sorry if your item has arrived damaged or faulty. Please have no worries we will sort this out straight away for you.

Damaged In Transit


If your item has been delivered damaged to you,  please open a ticket here and upload any photos of the damaged item and the packaging.
We will respond to your message within 1 business day and we can arrange a replacement to be shipped to you. 

Faulty Item

If you have received your order and discovered that there is a fault or it's not as described please open a ticket here with the details of the fault, a video or photos which show the fault and your order number. 
Please note all electrical items have a 3 month warranty 

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